Michael Achimugu wins African Brand Personality Award

The Director, Public Affairs and Consumer Protection at the Nigeria Civil Aviation Authority (NCAA), Mr. Michael Achimugu, has won  the 2026/2027 African Brands Personality Award.

Presenting the award to him in Abuja on Monday, June 29, 2026, the African Brands team, led by Mr. Godwin Enesi Chatta, said the honour was in recognition of Achimugu’s outstanding contributions to consumer protection and passenger rights advocacy in Nigeria’s aviation sector.

Receiving the honour, Mr. Achimugu outlined the statutory mandate of his directorate, which focuses on resolving passengers’ complaints, including flight delays, cancellations, baggage issues and ticket refunds.

In his brief stewardship, he noted that, under his leadership, the NCAA has recorded its highest-ever volume of ticket refunds, compensation, and regulatory compliance.

He disclosed that, in 2025 alone, the NCAA achieved a 65% case resolution rate, which marked a 10 percent improvement on the previous year’s record,  expressing staunch confidence that the Authority is on track to reach a 90% resolution rate before the end of 2026.

Mr. Achimugu dedicated the award to his children, his team, and the NCAA’s leadership, while calling on air travellers to acquaint themselves with their rights as passengers.